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How do I enable Zelle as a payment type for my website?

Updated over 3 months ago

Zelle is a third-party payment integration built and maintained by the Antistock team. Private and custom payment integrations can be introduced within a period of 72 hours based on technical complexity. Contact your Account Manager for additional details regarding onboarding to private and custom payment integrations.

To enable Zelle as a payment type on your website, you'll first want to verify that your Zelle account is linked to an email address:

  • Open your Zelle-supported banking app or the standalone Zelle app.

  • Navigate to the settings or account section.

  • Locate the option to manage or add contact information.

  • Add your email address if it’s not already listed, and complete the email verification process.

  • Once verified, you can enter this email on your store’s payment settings page to accept payments via Zelle.

Note: The email address used must match the one registered with Zelle to receive payments correctly.

Once your Zelle account is live, you'll then want to add your Zelle details to your Antistock business dashboard:

  • Visit your payments dashboard or copy and paste this link into your browser: https://dash.antistock.io/settings/shop/payments.

  • Tap on the Zelle modal and enter your Zelle Email Address then enter your Bank Email Address (This is the email address your banking company uses to send Zelle notifications. For example, if you bank with Wells Fargo, you'd enter [email protected]).

  • To enter your custom QR code data, please contact your Account Manager.

  • If your Zelle details were entered correctly, you'll now see Zelle as "Active" in your payments dashboard.

  • Optional: Enable the payment type for all products by clicking the checkbox below the input field.

  • Recommended: Block virtual private networks (VPNs) by clicking the checkbox below the input field.

  • Save your payment integration settings by tapping the "Save Settings" button within the modal.

After you've added your Zelle details to your Antistock business dashboard, for our system to automatically process Zelle payments, you'll need to forward Zelle emails to our inbox.

To process payments for your Zelle account, you'll need to forward emails to your custom dedicated forwarding email address.

As a reminder, your custom forwarding address should look something like:

If you don't forward Zelle emails to your custom inbox, payments will not automatically be processed. Here's how to forward Zelle emails with a @gmail.com email address:

  1. Open your email and click on the settings gear icon in the top right-hand side, then click "See all settings", or alternatively click here to open all settings

  2. Click on the "Add a forwarding address" button.

  3. In the modal that appears, enter your custom forwarding email "[email protected]" as the forwarding address.

  4. Once you click the "Next" button, Gmail will send our systems an email with a confirmation code. We automatically forward the code to your email. Find it and enter it in the "Forwarding" section by clicking here.

  5. Once verified, we need to create a filter to only forward emails from CashApp to the email we just linked:

    1. Click on the blue "creating a filter!" text to open the filter modal

    2. In the filter modal that pops up, enter your Bank Email Address (This is the email address your banking company uses to send Zelle notifications. For example, if you bank with Wells Fargo, you'd enter [email protected]) in the "From" field, then click on the "Create filter" button.

    3. On the next page, select the "Forward it to" option, and select your custom forwarding email, "[email protected]" as the forwarding address.

    4. Finally, click on "Create filter".

... and you're all set. Zelle has been enabled as a payment type for your business. You can edit per payment gateway settings via your products dashboard.

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